Conditions of Carriage

INDOJET ASIA operated by OzJet Airlines Pty Ltd

OZJET AIRLINES PTY LTD

TERMS AND CONDITIONS

1 CONDITIONS OF CONTRACT

(a) OzJet?IndoJet Asia carries passengers on flights in Australia on conditions that consist of the following:

  • The OzJet general conditions of carriage

  • A copy of the said conditions of carriage are available on request from OzJet 1300 737 000 or IndoJet Asia 1300 663 913, the OzJet website at www.ozjet.com.au or the IndoJet Asia website at www.indojet.com.au

  • These terms and conditions

  • The applicable laws and international conventions

  • Directions issued by OzJet staff from time to time

    In the event of any inconsistencies in these terms and conditions the general conditions of carriage shall apply.

    (b) A person must present a valid a valid IndoJet ticket or one of its accredited wholesaler vouchers to be carried on a flight. Mutilated or damaged tickets can in certain circumstances be replaced by IndoJet Asia. Tickets are not transferable and are generally valid for one year after issue.

    (c) OzJet/IndoJet Asia will use its efforts to carry you and your baggage in accordance with the date and time specified but does not guarantee it will be able to do so. Schedules may change from time to time at short notice.

    (d) The contract between you and IndoJet, including any exclusion or limitation of liability, applies to the benefit of OzJet employees, agents and representatives

    2 BAGGAGE

    Passengers are allowed the following checked baggage
    - 20 Kilograms of checked baggage

    The following cabin baggage shall be allowed
    - 4 Kilograms of carry-on baggage. Carry-on per item must not exceed 105 linear centimetres.

    The following items shall also be carried free of charge:

    Infant carry basket, wheelchair (fully collapsible); crutches or other like device if you are dependent on such a device.

    OzJet can refuse to carry baggage which will endanger the aircraft or person on the aircraft, or offend the Dangerous Goods Regulations or baggage which is prohibited by other regulations from being carried on an aircraft. Passengers should not include fragile or precious items, or valuable business documents and other like items in checked baggage. Dangerous goods can be considered as explosives, all types of gases under pressure, flammable liquids and solids, organic peroxides and oxidisers and all types of toxic substances, corrosive substances and radioactive material. There are some items that by their nature may be acceptable. If in doubt contact IndoJet before packing any dangerous goods in baggage.

    The carrier may refuse carriage of baggage that does not comply with the general conditions of carriage or may refuse to carry an item because of its size, weight, shape or contents.

    For reasons of safety and security OzJet/IndoJet Asia may request the passenger to permit a search to be made of their baggage.

    In the case of checked baggage OzJet/IndoJet Asia will provide a bag identification tag and requires all such baggage to be clearly labelled with the identity of the passenger.

    After arrival at the destination the passenger is required to collect baggage as soon as practicable and shall produce the baggage check or other suitable means of identification.

    2.1
    OzJet/IndoJet Asia will not be liable for loss or damage to or delay in the delivery of fragile or perishable items, money, jewellery, precious metals, securities, passports, title deeds, artefacts, manuscripts or other valuables (including but not limited to cameras, videos, laptops and other electronic equipment) which are included in the passenger’s checked baggage whether with or without the knowledge of OzJet/IndoJet Asia.

    Valuable items should be carried on your person or in your carry on luggage and under your care. If the aforementioned items are checked in as baggage, passengers agree that the carriage of those items shall be at their own risk.

    2.2
    Notwithstanding the restrictions outlined under 2.1, OzJet/IndoJet Asia shall be liable for damage to checked baggage only if such damage has been caused by the negligence of OzJet/IndoJet Asia subject to applicable limitation provisions.

    3 CANCELLATION OR CHANGE OF SCHEDULE

    If due to circumstances beyond its control OzJet/IndoJet Asia cancels or delays a flight or is unable to provide a previously confirmed space, OzJet/IndoJet Asia shall either carry the passenger on another of its scheduled passenger flights on which space is available or make a refund of the cost of the ticket, and shall be under no further liability to the passenger.

    4 LIMITATION OF LIABILITY

    Carriage wholly within Australia, which is not international as defined by the Warsaw Convention, is subject to the provisions of the Civil Aviation (Carriers Liability) Act, 1959, as amended and complimentary State legislation.

    OzJet/IndoJet Asia's liability in respect of death or injury of any passenger is limited to Aus$500,000. However OzJet/IndoJet Asia shall not be liable for any injury, illness or disability including death which is attributable to your physical or mental condition or the aggravation of any such condition.

    If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention or the Montreal Convention may be applicable and these Conventions govern and may limit the liability of carriers for death or bodily injury and in respect of loss of or damage to baggage.

    5 SEARCHES

    OzJet, Government or Airport officers may require you to submit to clothing or body searches; require you to submit your baggage to searches or inspections and search or inspect your baggage with or without you.

    6 RIGHT TO REFUSE CARRIAGE

    OzJet reserves the right to refuse carriage to any person who seeks to travel in violation of the applicable law, or general conditions of carriage, or under the influence of drugs or alcohol, or if it is necessary for the safety or comfort of other passengers or for the protection of property.

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